Privacy policy
Last updated 8 Nov 2026
This policy explains what personal information Arnyst (“we”, “us”) collects through Arnyst.store - MPSC Prep, why we collect it, who it is shared with and what choices you have. It applies to this website and to your account and purchases on it.
1. What we collect
We collect only what we need to run accounts, take payments and deliver files.
- Account details: your full name, email address, preferred language and target exam, which you give when you register. If you sign in with Google, we receive your name and email address from Google.
- Your password. It is handled by Firebase Authentication, so we never see or store it in readable form.
- Order records: the product you bought, the amount, the order status, the order and payment reference numbers issued by Razorpay, and timestamps.
- Access records: which products your account may download.
- Technical data: your IP address and basic request information are processed by our hosting and security providers to deliver pages, prevent abuse and rate-limit downloads. Our download service logs your account ID and the product requested, never the download link.
- Messages you send us by email or WhatsApp, including anything you put in them.
We do not ask for your card, UPI or bank details. You enter those directly in the Razorpay payment window.
2. Why we use it
- To create and secure your account and verify your email address.
- To take payment, confirm your order and give your account access to the file you bought.
- To let you download your purchases again from your library.
- To answer your questions, handle refund requests and resolve payment problems.
- To detect fraud, account sharing and misuse, and to keep the service secure.
- To meet legal, tax and accounting obligations.
We do not sell your personal information and we do not use it to show you advertising.
5. How long we keep it
- Account details: for as long as your account exists. If you ask us to delete your account, we remove them as described below.
- Order and payment records: for as long as tax, accounting and dispute-resolution rules require us to keep them, even after an account is deleted.
- Support emails: for as long as needed to resolve your request and handle any follow-up.
6. How we protect it
The site is served over HTTPS. Purchased files are kept in private storage that has no public address. A download link is created only after we check that you are signed in, your email is verified and your account owns the product, and it stops working after about two minutes. No system is completely secure, so we cannot promise absolute security, but we work to protect your information.
7. Your rights and choices
You can ask us to:
- tell you what personal information we hold about you;
- correct information that is wrong or out of date;
- delete your account and the personal information we are not required to keep;
- stop using your information where you have given consent, by withdrawing that consent.
Write to us at email support@arnyst.store or phone +918275902912 from the email address on your account. We will respond within 30 days. We may need to confirm your identity first. Deleting your account removes your access to purchased files, and we cannot restore it afterwards. If you are not satisfied with our reply, you can use the grievance contact below and, where the law allows, approach the Data Protection Board of India.
8. Children
Arnyst.store - MPSC Prep is meant for people aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.
9. Changes to this policy
We may update this policy as the service or the law changes. The date at the top shows the latest version. For significant changes we will tell registered users by email or on the site.
10. Contact and grievance officer
Questions or complaints about your personal information go to our grievance officer: Rishikesh Anandrao Thombare, Grievance Officer, email support@arnyst.store, phone +918275902912.
Postal address: Arnyst, Village Bavdhan, Taluka Wai, District Satara, Maharashtra - 412804, India.